You may terminate a Subscription at any time during its Term; however, you must pay all amounts due and owing before the termination is effective.
One-Month Subscription: A Subscription having a one-month Term may be terminated anytime without any cancellation fee.
Subscriptions of more than one-month If you terminate a Subscription to IVR Digitalnexk (Legally known as Digitalnexk.com.) Services within 30 days of the date on which the Subscription became effective or was renewed, no refunds will be provided and you must pay for the initial 30 days of the Subscription, but no payments will be due for the remaining portion of the terminated Subscription. If you terminate a Subscription to IVR Digitalnexk (Legally known as Digitalnexk.com.) Services at any other time during the term, you must pay for the remaining of the Term, and no refunds will be provided.
For all other Online Services If you terminate a Subscription before the end of the Term, you must pay a fee equal to one-month’s Subscription fee and you will receive a refund of any portion of the Subscription fee you have paid for the remaining of the Term; provided, however, no refunds will be provided for partially unused months.
No refund claims will be entertained once service acceptance is received from the user. Also, We will not be liable to refund the User in cases of force majeure or outages where We do not have a control over the resolution time, for eg. Outages at the end of our Telecom Partners, Cloud Partners, Internet Services Providers or Internet Hackers.