RCS Service Provider In India
At Digital Nexk, we empower businesses to maximize the potential of Rich Communication Services (RCS) for next-gen customer engagement. As the premier RCS service provider in India, we are dedicated to converting traditional SMS into rich, branded, and interactive conversations that can promote higher engagement, trust, and conversions.
No matter if you are a startup, enterprise, or growing brand, our RCS messaging service in India will not only ensure your message is delivered, but is impactful too.
What is RCS (Rich Communication Services)?
RCS stands for Rich Communication Services and refers to an up-to-date version of SMS. It is an awesome new way for businesses to send interactive, media-rich, and personalized messages directly to customers via their default messaging apps. RCS allows sending messages with:
- High-resolution images and videos
- Carousels and quick action buttons
- Verified sender IDs with brand logos
- Read receipts and delivery confirmations
- Two-way messaging capability
With Digital Nexk’s reliable RCS services in India available at an affordable cost, businesses can connect with their customers anytime, without having them to download bulky third-party applications.
Why Invest in RCS for Your Business?
With a majority of youngsters in India having a mobile-first mindset and over millions of smartphone users, communicating over mobile messaging delivers better customer engagement. RCM enhanced messaging capabilities and helps brands in:
Building Confidence:
With a blue tick or verified sender IDs, brands can reduce fraud messaging.
Rich Media Support:
Show your customers your products, offers, and updates just through message.
With Digital Nexk, businesses can use RCS messaging services in India to enhance their brand-customer communication and achieve higher engagement and clicks.
Increasing Engagement:
Via just click and open features, customers are likely to engage quickly.
Seamless Experience:
Native messaging application on mobile needed for communication.
Why Choose Digital Nexk for RCS Message Services in India?
If you are looking for an RCS Messaging company in India, Digital Nexk is the name to trust. We have been recognized as one of best RCS companies in India and among the best at providing enterprise level messaging solutions for your needs. Here’s what makes us different:
Complete RCS Solutions
We are with you every step of the way, from setting-up, to executing, giving you a complete seamless communication approach.
Omni-Channel
Our RCS services are able to send messages across many channels, including SMS, WhatsApp and email giving you better clicks rates.
Real Time Analytics
We share real-time alerts allowing you to know live delivery, engagement and conversion numbers.
Scalable Platform
Whether you need to send one or thousands of messages, we can do it with no downtime.
Regulatory Compliance
We ensure 100% compliance with TRAI regulations to avoid any risk of unsafe messaging.
So, when you choose Digital Nexk, you are getting much more than an RCS messaging platform. We create flexible, adaptable RCS services that can benefit organizations in a multitude of industries, including Retail & e-Commerce, Banking & Finance, Travel & Hospitality, Healthcare, Customer Support, etc.
Transform Leads into Loyal Customers Today
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Frequently Asked Question
Rich Communication Services (RCS) features broader, richer messaging or upgraded SMS that supports images, video, chat features and interactive buttons, which helps engage and create dynamic conversations.
RCS offers businesses and organizations the chance to offer richer customer experiences with branded messages, some verification of sender ID, better interactive message capabilities, and a richer overall user experience, which increases engagement while creating trust.
Yes, all major telecom operators in India have started with RCS and devices are being adopted very quickly.
Yes, because RCS allows and supports verified sender ID, customers can know for certain that they are receiving messages from a verified account and sender.
Yes, RCS messages can include images, videos, carousels, and action buttons, which allows for better interactive messages, both of which traditional SMS or MMS do not support.
No, RCS comes built into the messaging apps on supported Android devices, which means customers won't have to download anything.
Our platform offers seamless integration of RCS APIs with any CRM, ERP, or marketing automation software for seamless communication via RCS.
E-commerce, banking, healthcare, travel, and retail are the leading industries using RCS so far, with personalized offers, booking confirmation, alerts, and support.
With interactive buttons, media-rich messages, and real-time conversations, RCS boosts response rates and customer satisfaction rates significantly.
Digital Nexk provides end-to-end RCS solutions while helping businesses with DLT registration, providing the easiest integration, and optimal 24/7 technical support to help a business boost customer engagement.
What Our Customers Are Saying
Moving to RCS messaging with Digital Nexk has transformed how we engage with our customers. All of our promotional campaigns seem professional since we have branded logos, images, and action buttons our customers can click on. The engagement rate has almost doubled as compared to SMS.
Ankit Sharma – E-commerce Business
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Since we began using RCS from Digital Nexk, we send customers interactive notifications, pictures, QR codes, maps and one-tap links to interacting with customer support. We have received so many positive remarks to our messages.
Priya Nair – Travel Agency
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By far our biggest issue was security when sending alerts and transaction updates. Digital Nexk facilitates security by allowing us to send alerts with verified sender IDs and interactive features. The process was smooth and the support team was available throughout the transition to RCS.
Rajesh Verma – Banking & Financial Sector